The challenge:
The Police Search and Tracker Dog Training Center is a non-profit organization that specializes in canine support of police operations and professional training of dogs. The Center employs 2 Instructors and several other helpers and assistants all of which are volunteers. With a large amount of radio traffic and important data being transmitted every day, the Police Search and Tracker Dog Training Center needed a reliable and easy-to-use solution for project coordination and distribution as well as location tracking.
“We had constant communication problems in not being able to co-ordinate each assistant and helper and not seeing the exact areas they were working,” said Robert Munt, Director of Training for the Police Search and Tracker Dog Training Center.
“We understood the need of digital radio very quickly when the traditional voice dispatch became not sufficient for our goals. The use of digital radio was essential for the future of the Center. The dispatch software had to be the best available in the market providing access to all capabilities for a reliable, instant radio communication and location tracking.”
Solution:
Mr. Munt and his colleagues evaluated several vendors and choose the best solution to meet all of their communicational needs — TRBOnet Enterprise. TRBOnet provides instant and reliable connectivity for all radio users.
“Several other competitors in this field were evaluated but TRBOnet excelled in every feature and was clearly the best dispatch software on the market. Many companies can imitate but so few can emulate,” – says Robert Munt.
“TRBOnet was chosen as it offers professionalism and has rich state-of-the art features coupled with second to none support service. TRBOnet is also perfect for the analog-to-digital migration all under one umbrella - two radio systems all in one,” – says Munt. “Being able to manage both types of radio system was crucial – and TRBOnet was able to do that with ease”.
“TRBOnet does exactly what it says it will do, and it works,” Mr. Munt said. “The TRBOnet Support team was available for us 24/7 and showed us all the tricks of how to work with the console. It is indeed so easy to set up, use and manage.”
Mr. Munt also said that with TRBOnet they got not only a great connectivity and location tracker, but an also an incredible personnel safety tool. TRBOnet Man Down and Lone Worker features constantly scan for abnormal indications and events to enable the fastest response to a possible emergency. These capabilities decrease the reaction time and take personnel safety to new heights.
Results:
Built for digital radio network
TRBOnet is designed specifically for digital radios. It takes just one person to install and manage TRBOnet easily. This is a big advantage for small companies that are operating at full speed – just like the Police Search and Tracker Dog Training Center.
Best solution in the market
TRBOnet offers a variety of capabilities to meet all types of communicational needs – voice dispatch and recording, telemetry and data dispatch, AVL tracking and more. All the features are combined in one product and can be either a part of the original package or purchased separately later on. The performance and support is also best what market has to offer. Mr. Munt evaluated several other products and found TRBOnet to be the leader in all aspects.
Increased efficiency and safety TRBOnet helps to distribute work among personnel more effectively so that more tasks are accomplished in a shorter period of time. Safety-enabling features such as Man Down and Lone Worker become a powerful tool for personnel security.